Returns Center

How it Works

Select the items to return

Get a return confirmation

Send it off within 4 days

Common Returns Questions

Is return shipping free?

Exchanges are free in the US Only. Restocking fees for refunds are deducted when original form of payment is credited. We can not accommodate international returns and exchanges at this time. Once your return is authorized, you’ll receive step-by-step instructions and a prepaid label via email. 

We do not except returns for international orders. 

What type of returns to you accept?

Refunds and exchanges. 

How long do returns take to process?

Once we receive your return it will take 1-5 business days to process. If you are exchanging  we will ship the new item within 24 hours. Refunds will take 7-14 days.

What items are returnable?

  • Items purchased in the last 14 days.
  • Have NO signs of wear included deodorant, stains and make-up. WE ARE VERY STRICT ABOUT HOW ITEMS ARE SENT BACK! 
  • All Original tags and panty liners must be still attached. 

What items are non-refundable?

  • Items on sale
  • Discounts more then 25%
  • Items bought In-Store
  • Accessories, sunglasses, jewelry, body care
  • Free gifts or promotional items with retail value.

Still having trouble?

Email us with your full name and order number and we will get back to you within 24 hours. We stand behind our products and want you to be 100% satisfied with them. We will always do our best to take care of you and to deal with each customer fairly and reasonably; we hope you will be fair and reasonable with us as well. 

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